Privacy Policy

KinderfysiotherapieAmsterdam places great importance on the protection of your personal data. In this Privacy Policy, we want to provide clear and transparent information about how we handle personal data.

KinderfysiotherapieAmsterdam adheres in all cases to the applicable laws and regulations, including the General Data Protection Regulation (GDPR). This means that we:

  • Process your personal data in accordance with the purpose for which it was provided. These purposes and the types of personal data are described in this Privacy Policy;
  • Limit the processing of your personal data to only the data that is strictly necessary for the purposes for which it is processed;
  • Ask for your explicit consent if required for the processing of your personal data;
  • Have taken appropriate technical and organisational measures to ensure the security of your personal data;
  • Do not pass on personal data to other parties, unless this is necessary to fulfil the purposes for which it was provided;
  • Are aware of your rights regarding your personal data, inform you of these rights and respect them.

As KinderfysiotherapieAmsterdam, we are responsible for the processing of your personal data. If, after reading our Privacy Policy, or more generally, you have any questions or wish to contact us, you can do so via the contact details at the bottom of this page.

Processing of clients’ personal data

KinderfysiotherapieAmsterdam processes clients’ personal data for the following purposes:

  • Administrative purposes: Treatments are invoiced to your health insurance provider.
  • Maintaining your medical records and documenting your treatment: Your medical records and treatment reports are recorded in your file. KinderfysiotherapieAmsterdam is legally required under the Medical Treatment Contracts Act (WGBO) to maintain medical records. The WGBO specifies how long your records must be retained. We use the secure online environment of Intramed, where your data is stored safely.
  • With the client’s consent, a questionnaire from Qdna may be sent out to monitor our quality of care. Health insurers require us to participate in this programme as part of our contractual obligations. The client’s consent is required and will be recorded in Intramed.

The legal basis for processing this personal data is:

  • The agreed treatment: You enter into a treatment agreement with us.

For the above purposes, KinderfysiotherapieAmsterdam may request the following personal data from you:

  • First name
  • Middle name or prefix
  • Last name
  • Telephone number
  • Email address
  • Citizen Service Number (BSN)
  • Insurance details
  • Medical information

Your personal data is stored by KinderfysiotherapieAmsterdam for the purposes stated above and will not be retained longer than legally required. For administrative purposes, the minimum retention period is 7 years.

Processing of employees’ personal data

KinderfysiotherapieAmsterdam processes employees’ personal data for the following purpose:

  • To fulfil the employment contract.

The legal basis for processing this personal data is:

The employment contract. KinderfysiotherapieAmsterdam may request the following personal data from you:

  • First name
  • Middle name or prefix
  • Last name
  • Telephone number
  • Email address
  • Date of birth
  • Salary details
  • Copy of identification document
  • Citizen Service Number (BSN)

Your personal data is stored by KinderfysiotherapieAmsterdam for the following period:

  • For the duration of your employment contract and thereafter only as part of the financial administration, for a maximum of 7 years.

Disclosure to third parties

The data you provide to us may be shared with third parties if this is necessary to fulfil the purposes described above.

For example, we use third parties for:

  • Providing the online environment of the GDPR programme;
  • Handling our (financial) administration. We use the secure environment of Intramed to process your medical data and invoice treatments;
  • Sharing data with other healthcare providers, where necessary and with the client’s consent;
  • Qdna: health insurers require us to participate in this programme. Your email address will be shared with Qdna if you have given your consent to participate.

We never pass on personal data to other parties with whom we have not concluded a data processing agreement. We make the necessary arrangements with these parties (processors) to ensure the security of your personal data.

Furthermore, we will not pass on the data you provide to other parties unless this is legally required or permitted. An example of this is when the police request personal data from us as part of an investigation. In such cases, we are required to cooperate and provide the requested data. We may also share personal data with third parties if you give us written permission to do so.

Within the EU

We do not pass on personal data to parties established outside the European Union (EU).

Minors

We only process personal data of minors (persons under the age of 16) if written consent has been provided by their parent, guardian or legal representative.

Retention period

KinderfysiotherapieAmsterdam does not retain personal data for longer than necessary for the purpose for which it was provided or as required by law.

Security

We have taken appropriate technical and organisational measures to protect your personal data against unlawful processing. For example, we have implemented the following measures:

  • All persons who may access your data on behalf of KinderfysiotherapieAmsterdam are bound by a duty of confidentiality;
  • We enforce a username and password policy across all our systems;
  • We pseudonymise and encrypt personal data where appropriate;
  • We make backups of personal data so that it can be restored in the event of physical or technical incidents;
  • We regularly test and evaluate our security measures;
  • Our employees have been informed about the importance of protecting personal data.

Your rights regarding your personal data

You have the right to access, rectify or request the deletion of the personal data we have received from you. You may also object to the processing of your personal data, or part thereof, by us or by one of our processors. In addition, you have the right to have the data you provided transferred to you or, at your request, directly to another party.

We may ask you to provide proof of identity before processing any of the above requests.

If we process your personal data on the basis of your consent, you always have the right to withdraw that consent.

Complaints

If you have a complaint about the processing of your personal data, we kindly ask you to contact us directly. If we are unable to resolve the matter together, you always have the right to submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), the supervisory authority responsible for data protection.

Questions

If you have any questions or comments regarding our Privacy Policy, please contact us!

Contact details

Kinderfysiotherapie

Amsterdam
Olympiaplein 74A
10176AG Amsterdam

info@kftamsterdam.nl

Company name: KinderfysiotherapieAmsterdam
Chamber of Commerce (KVK) number: 94707146
VAT number: NL005104097B72